Corona virus continues to spread across the UK and we want to assure you that we are maintaining a calm and practical approach to this issue but are also taking our responsibilities to staff and clients seriously.

We have been working hard behind the scenes to prepare for any eventualities that Corona may throw our way and we have implemented some different services and policies in line with the best practice guidelines provided by the Government. We would like to take this opportunity to outline these to you and hope you find them sensible.

1. We are operating a ‘no hand shake’ policy so please do not be offended.

2. Currently none of our staff have recently been to any high risk countries. Any staff returning from a high risk country in the future will be isolated from the business in line with the Government advice at the time.

3. Any staff showing signs of possible symptoms will be asked to self isolate for 7 days or until they have been given a clean bill of health by a member of the NHS.

4. Any clients that are self isolating or have recently returned from a high risk overseas location are requested to wait until the Government recommended 7 days self isolation period has passed before they undertake any viewings or appointments.

5. We can provide a video viewing service on request in order to allow viewings to continue when vendors or buyers may feel uncomfortable about meeting face to face.

6. We have a full business continuity plan in place in the event we have to close one of our branches. We have secure cloud based IT, marketing and phone systems allowing for an uninterrupted service for all of our clients.

Please contact us if you have any questions at all,

The James Du Pavey Team