What happens when the tenant leaves?
When the tenant leaves, we can carry out a detailed final inspection based on the inventory and photographs taken at the start of the tenancy (see bolt-on options). Any damage or essential cleaning over and above normal wear and tear will be paid for out of the deposit subject to agreement with the tenant. If the tenant disputes, you have the option to negotiate one more time before opting for the Alternative Dispute Resolution (ADR). We can submit evidence on your behalf (see bolt-on options). Alternatively, the Single Claims Process is available in the event that you have no method of contacting the tenant, or they do not respond to your claim. You would need to obtain a Statutory Declaration form from DPS in order to commence this process.