James Du Pavey was shortlisted for Midlands Best Small Agency at The Estate Agency of the Year Awards 2013 in association with The Sunday Times and The Times and sponsored by Zoopla Property Group.

On Friday 6th December, over 600 leading estate agents from throughout the UK attended a glittering ceremony at The Lancaster London Hotel opposite Hyde Park where the winners of the most highly regarded awards in the estate agency industry were revealed. The prestigious awards were presented by TV newsreader and presenter Penny Smith.

The awards ceremony was the culminating event of a rigorous and thorough judging process by a panel of 20 industry experts who assessed initial entry submissions before conducting an extensive review of the entrants, which included over 150 hours of telephone interviews and mystery shopping exercises. The whole of the judging process was overseen by The Property Ombudsman; Christopher Hamer and Martyn Baum Vice President of the NAEA as Arbiter.

Now in its eleventh year as a dedicated competition, these awards have become widely recognised as the most prestigious and difficult to win. With more entrants than ever before, over 5,000 offices were represented this year, but only the very best of the best were crowned as winners.

This year for the first time individuals were also recognised for their hard work and commitment to customer service in 3 different categories.

James Du Pavey, shortlisted for the Midlands Small Agency of the Year 2013 were delighted to receive the award. James Du Pavey commented “I am delighted that my staff’s hard work and commitment to customer service has been recognised at such a prestigious event.”

A website listing all the winning companies with comments from the judges as to why they won can be found at www.estateagencyoftheyear.com